Returns & Exchanges

At Cape Cod Polish Company, Inc., we stand behind the quality of our metal care products and offer a 30-day satisfaction guarantee for a full refund or exchange. If you are not completely satisfied with your purchase, please follow our streamlined return process to ensure your home's fine metals continue to shine.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or phone within 30 days of receipt to provide your order number and the reason for the return.

• 2.
  Prepare the Package

  Securely pack the unused portion of the product and the original packing slip into a shipping box to prevent damage during transit.

• 3.
  Ship to Cape Cod

  Affix the provided return label or ship the package to our headquarters in Dennis, Massachusetts using a trackable shipping method.

• 4.
  Receive Refund or Replacement

  Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.